Question 1

Do you accept Florida Medicaid?

Accepted Answer

Yes. We're a Florida Medicaid-approved provider, and most of the families we work with are covered through Medicaid or a Medicaid managed care plan (Sunshine Health, Humana, Simply, Molina). If you're not sure what your plan covers, call us and we'll check for you.

Question 2

What is ABA therapy, and how does it help my child?

Accepted Answer

ABA (Applied Behavior Analysis) is a hands-on therapy that helps children with autism build everyday skills, communication, and confidence. Sessions are playful and tailored to your child. The goal isn't to change who they are. It's to give them tools to navigate their world more easily.

Question 3

How does ABA therapy work?

Accepted Answer

ABA therapy works by breaking everyday skills (communicating, asking for help, following routines, playing with peers) into small, teachable steps. A BCBA designs a plan based on what your child needs, and a therapist works one-on-one with your child, using positive reinforcement when they try a new skill. Progress is tracked session by session, and the plan adjusts as your child grows. Parents are part of every step so the skills carry into daily life at home.

Question 4

How long does ABA therapy last?

Accepted Answer

It varies by child. Many families do ABA for one to three years, while some children benefit from longer-term support and others meet their goals sooner. Your BCBA reviews progress regularly and recommends adjustments, including stepping down hours as your child grows more independent. There's no fixed end date — the right length is whatever helps your child reach the goals you set together.

Question 5

How do I know if my child needs ABA?

Accepted Answer

If your child has an autism diagnosis or your pediatrician has raised concerns about communication, behavior, or social skills, ABA may help. We offer free phone consultations to talk through what you're seeing at home and whether ABA makes sense for your family.

Question 6

Do I need a referral or an autism diagnosis to start?

Accepted Answer

Florida Medicaid requires an autism diagnosis (or another qualifying condition) for ABA coverage. If your child hasn't been evaluated yet, we can point you to providers who do diagnostic evaluations and walk you through the next steps.

Question 7

Is there a waitlist, and how soon can we start?

Accepted Answer

We try to keep waitlists short. After your first call, we usually schedule an initial assessment within a couple of weeks, and services can begin once your Medicaid plan approves the treatment plan.

Question 8

Where does therapy happen, at home or in a center?

Accepted Answer

Both. We come to your home, meet at our Key West office, or work in the community (school, park, grocery store) wherever your child needs the support. Many families prefer in-home so skills carry over to daily life.

Question 9

What does a typical session look like?

Accepted Answer

A therapist works one-on-one with your child, usually for 2 to 4 hours at a time, mixing structured teaching with play. You'll get regular updates from the BCBA overseeing your child's plan, and parent training is built in so you can keep the progress going between sessions.

Question 10

How many hours per week will my child need?

Accepted Answer

It depends on your child. After the initial assessment, the BCBA recommends a number of hours based on your child's needs and goals. Some children do well with 10 hours a week, others benefit from more. We'll explain the recommendation in plain language so you can decide together.

Question 11

Can I tour the office or meet the team before starting?

Accepted Answer

Absolutely. Stop by our Key West office, meet the team, ask anything. We want you to feel comfortable before your child starts. There's no pressure to commit.

Question 12

Do you offer services in Spanish?

Accepted Answer

Yes. Our team works fluently in English and Spanish, and we match families with therapists who speak the language you use at home.